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GDPR Compliance

Last Updated: 30 September 2024

Our Commitment to GDPR

dimfjord is committed to complying with the General Data Protection Regulation (GDPR) and UK data protection laws. This page outlines how we protect your rights as a data subject and our obligations as a data controller.

Data Controller Information

dimfjord acts as the data controller for personal information collected through our website and educational services.

Contact:
dimfjord
127 Dale Street
Liverpool L2 2JH
United Kingdom
Email: [email protected]

Your Data Protection Rights

Under GDPR, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or completion of information you believe is incomplete.

Right to Erasure

You have the right to request erasure of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data under certain conditions.

Right to Object

You have the right to object to our processing of your personal data under certain conditions, particularly for direct marketing purposes.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you under certain conditions.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month of receipt. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of such extension.

Lawful Basis for Processing

We process personal data based on the following lawful bases:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary for the performance of a contract with you
  • Legal Obligation: Processing is necessary to comply with legal obligations
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, except where such interests are overridden by your rights and freedoms

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication procedures
  • Staff training on data protection and security
  • Incident response and breach notification procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where required by law.

International Data Transfers

We primarily process data within the United Kingdom and European Economic Area. If we transfer data outside these regions, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates data protection laws.

In the United Kingdom, the supervisory authority is:
Information Commissioner's Office (ICO)
Website: www.ico.org.uk

Data Protection Impact Assessments

We conduct data protection impact assessments for processing activities that are likely to result in high risks to your rights and freedoms, ensuring appropriate measures are implemented to mitigate those risks.

Updates to This Information

We may update our GDPR compliance information to reflect changes in our practices or applicable law. We encourage you to review this page periodically.

dimfjord

Empowering Liverpool families through financial education since 2019.

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